The 3rd annual CM Converge is coming up in 2026! We’re working to keep registration complimentary for all healthcare leaders attending. Stay tuned for future event details.
LCSW, ACM, CMAC, ASW-G
Regional Director, Case
Management at
RWJBarnabas Health
MD, FACP, CHCQM, CHRI
Vice President, Physician
Advisory Solutions at R1 RCM
& Advisory Board Member with
American College of Physician Advisors
Assistant Dean for
Faculty Affairs
and Professional Development
at University of Maryland
School of Medicine
Director, Hospital Care Coordination, West Region,
BayCare Health System
CEO
Phoenix Medical Management
The 2026 agenda is coming soon! To get a feel for the event, we’re sharing the 2025 agenda details, which were built around the overarching theme of Trust: doing the right thing and making a difference.
We dove into the importance of equity and fairness across all our constituent groups—patients, staff, partners, and beyond. With so much happening in this space, we’re excited to continue the conversation Dr. Hirsch introduced in the inaugural CM Converge 2024 keynote and explore actionable strategies to drive meaningful change.
CM Convergers love kicking off the event with small group dinners. These are not required, but we heard rave reviews about how this helped everyone get to know each other ahead of the main event.
Join fellow CM Convergers for a small dinner at 6:30 pm. Invites will be shared closer to the event to meet up with fellow leaders.
8:45 am | CM Converge Sessions Kick Off
Welcome
9:00 – 10:00 am | Opening Session
Aligning Incentives to Build Trust with Ronald Hirsch, MD, FACP, CHCQM, CHRI
10:00 – 11:00 am | Session
Trust in Action: Creating Equity to Enable Innovation and Collaboration
11:15 – 12:15 pm | Session
The Trust Equation: Rebuilding Patient Confidence in Healthcare with Lisa Bednarz LCSW, ACM, CMAC, ASW-G, Regional Director, Case Management, RWJBarnabas Health
1:00 – 2:00 pm | Panel
Bridging Care Through Trust: Strengthening Partnerships Across the Continuum with:
2:00 – 3:00 pm | Session
Doing the Right Thing: Trust-Driven Strategies for Compliance Excellence with Tiffany Ferguson LMSW, CMAC, ACM, CEO, Phoenix Medical Management
3:15 – 4:00 pm | Panel
Trust as the Key to Influence: Elevating Care Management to Leadership
4:30 – 5:30 pm | Group charitable activity
6:30 – 8:00 pm | Evening food, fun, and networking
9:00 – 10:00 am | Session
Trusting Technology to Enable Change
10:00 – 11:00 am | Session
Trust Pays Dividends: Expanding Care Management’s Influence in Healthcare
Retreat ends by 11:30 am
It’s not your average conference – network, learn, engage, and take actionable insights back with you to your organization.
Need to make the case for or justify your trip to your manager/leadership?
We’ll work on a great deal to make it easy for you to attend. Stay tuned for more details closer to the retreat.