cm converge

CM Converge

The 3rd annual CM Converge is coming up in 2026! We’re working to keep registration complimentary for all healthcare leaders attending. Stay tuned for future event details.

CE credits

Timely topics

Innovative

Networking

Our 2026 CM Converge Speaker Lineup Includes:

Lisa Bednarz

Lisa Bednarz

LCSW, ACM, CMAC, ASW-G
Regional Director, Case
Management at
RWJBarnabas Health

Dr. Ronald Hirsch

Dr. Ronald Hirsch

MD, FACP, CHCQM, CHRI
Vice President, Physician
Advisory Solutions at R1 RCM
& Advisory Board Member with
American College of Physician Advisors

Jeannine Nylaan

Jeannine Nylaan

MSN, RN
Executive Director,
Care Management at
AdventHealth

Stacy Galik

Stacy Galik

Director, Hospital Care Coordination, West Region,
BayCare Health System

Tiffany Ferguson

Tiffany Ferguson

CEO
Phoenix Medical Management

CM Converge Agenda

The 2026 agenda is coming soon! To get a feel for the event, we’re sharing the 2025 agenda details, which were built around the overarching theme of Trust: doing the right thing and making a difference.

We dove into the importance of equity and fairness across all our constituent groups—patients, staff, partners, and beyond. With so much happening in this space, we’re excited to continue the conversation Dr. Hirsch introduced in the inaugural CM Converge 2024 keynote and explore actionable strategies to drive meaningful change.

Kickoff - Small group dinners: January 13

CM Convergers love kicking off the event with small group dinners. These are not required, but we heard rave reviews about how this helped everyone get to know each other ahead of the main event. 

Join fellow CM Convergers for a small dinner at 6:30 pm. Invites will be shared closer to the event to meet up with fellow leaders.

Day 1 - January 14

8:00 – 9:00 am | CM Converge Breakfast + Kickoff

Breakfast and kick things off at Oxford Exchange

9:00 – 9:15 am | CM Converge Official Welcome

9:15 – 10:00 am | Opening Session

The Industry Landscape for 2026 with Ronald Hirsch, MD, FACP, CHCQM, CHRI

10:00 – 11:00 am | Panel

Building the Modern CM Service Line Panel + Workshop with

  • Tiffany Ferguson, CEO of Phoenix Medical Management
  • Lisa Bednarz, VP of Care Management at RWJBarnabas
  • Christine Sidhom, Corporate Director of Care Management at AdventHealth
  • Joanna Lucas, VP of Care Management at St. Luke’s University Health Network

11:15 – 12:00 pm | Session

Understanding How Influence Can Drive Change with Jeannine Nylaan, Executive Director of Care Management at AdventHealth

12:45 – 1:30 pm | Panel

 From Manual to Automated: Real Use Cases with

  • Mackenzie Moore, Director, Post Acute Services at Emory Healthcare
  • Matt Swatley, System Director of Post Acute Care at Baptist Memorial Health Care

1:30 – 2:00 pm | Panel

Managing the Hardest Challenges: Influence Where It Matters Most

2:30 – 3:15 pm | Panel

Building, Developing & Sustaining High-Impact Care Management Teams with

  • Marcia Colone, Vice President, Care Coordination and Transition Management at Vanderbilt University Medical Center

3:15 – 4:00 pm | Video Chats

6:00 – 8:00 pm | Inaugural CM Converge Awards + Evening food, fun, and networking

Madame Fortune, Tampa

Day 2 - January 15

8:00 – 9:00 am | Breakfast + Networking

9:00 – 10:00 am | Session

10:00 – 11:00 am | Closing Session + Wrap Up

 

An interactive forum you won't want to miss

It’s not your average conference – network, learn, engage, and take actionable insights back with you to your organization.

Care Management & Operations Leaders from these organizations attended CM Converge 2025:

  • AdventHealth
  • Adventist Healthcare
  • BayCare
  • Emory Healthcare
  • Johns Hopkins Medicine
  • Mayo Clinic
  • RWJBarnabas
  • Sarasota Memorial Health Care System
  • Sharp Healthcare
  • UF Health
  • University of Maryland Medical Center
  • Yale New Haven Health
boss convo

Need to make the case for or justify your trip to your manager/leadership?

Download a justification letter template here.

hyatt place tampa downtown

Special CM Converge rate – stay nearby for $279/night!

We’ve negotiated a special rate at the Hyatt Place in Downtown Tampa, a short .6 mile (15-minute walk or quick ride) to the Oxford Exchange. 

CM Converge attendees can book their room here