cm converge

CM Converge

The 3rd annual CM Converge is coming up in 2026! We’re working to keep registration complimentary for all healthcare leaders attending. Stay tuned for future event details.

CE credits

Timely topics

Innovative

Networking

Our 2025 CM Converge Speaker Lineup Included:

Lisa Bednarz

Lisa Bednarz

LCSW, ACM, CMAC, ASW-G
Regional Director, Case
Management at
RWJBarnabas Health

Dr. Ronald Hirsch

Dr. Ronald Hirsch

MD, FACP, CHCQM, CHRI
Vice President, Physician
Advisory Solutions at R1 RCM
& Advisory Board Member with
American College of Physician Advisors

Dr. Ada Offurum

Dr. Ada Offurum

Assistant Dean for
Faculty Affairs
and Professional Development
at University of Maryland
School of Medicine

Stacy Galik

Stacy Galik

Director, Hospital Care Coordination, West Region,
BayCare Health System

Tiffany Ferguson

Tiffany Ferguson

CEO
Phoenix Medical Management

CM Converge 2026 Agenda

The 2026 agenda is coming soon! To get a feel for the event, we’re sharing the 2025 agenda details, which were built around the overarching theme of Trust: doing the right thing and making a difference.

We dove into the importance of equity and fairness across all our constituent groups—patients, staff, partners, and beyond. With so much happening in this space, we’re excited to continue the conversation Dr. Hirsch introduced in the inaugural CM Converge 2024 keynote and explore actionable strategies to drive meaningful change.

Kickoff - Small group dinners

CM Convergers love kicking off the event with small group dinners. These are not required, but we heard rave reviews about how this helped everyone get to know each other ahead of the main event. 

Join fellow CM Convergers for a small dinner at 6:30 pm. Invites will be shared closer to the event to meet up with fellow leaders.

Day 1

8:45 am | CM Converge Sessions Kick Off

Welcome

9:00 – 10:00 am | Opening Session

Aligning Incentives to Build Trust with Ronald Hirsch, MD, FACP, CHCQM, CHRI

10:00 – 11:00 am | Session

Trust in Action: Creating Equity to Enable Innovation and Collaboration

11:15 – 12:15 pm | Session

The Trust Equation: Rebuilding Patient Confidence in Healthcare with Lisa Bednarz LCSW, ACM, CMAC, ASW-G, Regional Director, Case Management, RWJBarnabas Health

1:00 – 2:00 pm | Panel

Bridging Care Through Trust: Strengthening Partnerships Across the Continuum with:

  • Stacy Galik LMHC, CCM, Director, Hospital Care Coordination, West Region, BayCare Health System
  • Dr. Ada Offurum, Medical Director UMMC Physician Advisory Group, University of Maryland Medical Center

2:00 – 3:00 pm | Session

Doing the Right Thing: Trust-Driven Strategies for Compliance Excellence with Tiffany Ferguson LMSW, CMAC, ACM, CEO, Phoenix Medical Management

3:15 – 4:00 pm | Panel

Trust as the Key to Influence: Elevating Care Management to Leadership

4:30 – 5:30 pm | Group charitable activity 

6:30 – 8:00 pm | Evening food, fun, and networking

Day 2

9:00 – 10:00 am | Session

Trusting Technology to Enable Change

10:00 – 11:00 am | Session

Trust Pays Dividends: Expanding Care Management’s Influence in Healthcare

Retreat ends by 11:30 am

An interactive forum you won't want to miss

It’s not your average conference – network, learn, engage, and take actionable insights back with you to your organization.

Care Management & Operations Leaders from these organizations attended CM Converge 2025:

  • AdventHealth
  • Adventist Healthcare
  • BayCare
  • Emory Healthcare
  • Johns Hopkins Medicine
  • Mayo Clinic
  • RWJBarnabas
  • Sarasota Memorial Health Care System
  • Sharp Healthcare
  • UF Health
  • University of Maryland Medical Center
  • Yale New Haven Health
boss convo

Need to make the case for or justify your trip to your manager/leadership?

Download a justification letter template here.

Special CM Converge rate coming soon!

We’ll work on a great deal to make it easy for you to attend. Stay tuned for more details closer to the retreat.